Does Valon offer new mortgages? – Valon Mortgage Help Center

Valon now offers residential mortgage loans in 45 states and Washington D.C. at very competitive rates. As a mortgage servicer, our primary goal is to build a long-term relationship with you, not to maximize our income on an individual loan. This allows us to charge less than most conventional lenders and financial institutions and focus on partnering with you for your entire home ownership journey.

To speak to one of our loan officers and discuss your options, send us an email at loans@valon.com or give us a call at 888-608-5534 (Monday–Friday, 11AM–9PM ET). You can also apply now or learn more at valon.com/loans.

Where does Valon offer mortgages?

We currently offer mortgages on residential properties in all US states except HI, MA, NV, NY, and UT. We also do not offer mortgages in Puerto Rico, Guam, or the Virgin Islands.

What types of mortgages does Valon offer?

We offer standard mortgages for home purchases and refinances, and home equity products like HELOCs and HELOANs. We currently offer both fixed rates (where the rate does not change) and adjustable rates (where the rate may change) for conventional and jumbo loans in eligible states. We also offer FHA loans, but we don't yet support VA or USDA loans.

Property types we finance	Property types we do not finance
Single-family homes	Manufactured/modular homes
Multi-family homes (up to four units)	Multi-family homes (five or more units)
Townhouses	Co-ops
Condominiums	Mixed-use properties
Planned Unit Development (PUD)	Commercial properties

Although we don't finance all property types yet, we are working to support more options for homeowners in the future!

What are the advantages of getting a mortgage through Valon?

We offer some of the lowest rates on the market, and we have a simple and quick process tailored to your individual preferences.

What about fees?

We strive to keep our fees low—on average, Valon homeowners save $1,243 on fees.*

* Based on a June 2023 sample of third-party-originated loans in Valon’s servicing portfolio.

How much house can I afford?

Valon offers competitive mortgage programs and rates, but details will vary depending on your individual circumstances. Apply now or call us at 888-608-5534 to discuss your options with a loan officer.

What is the current mortgage rate?

There is no single mortgage rate. Instead, your rate will depend on the loan program and other factors like your credit score, your down payment, the loan amount, the property value, and how you intend to use the property.

Will applying for a mortgage affect my credit?

Once you submit your application, we will request your full credit report (a “hard pull”) from one or more consumer reporting agencies. This might affect your credit. If you’d like a rate quote without a hard pull, you can connect with a Valon loan officer who will provide one using an estimated credit score.

Will Valon Mortgage service my mortgage?

Valon services most of the loans we originate. However, sometimes we must transfer loans to another servicer due to the constraints of our current financing partners. We're working on being able to service all loans we originate, and we hope to make this possible in the near future. In the meantime, we ensure that the loans we do transfer are sent to reputable servicers.

Glossary

Term	Definition
Adjustable-rate mortgage (ARM)	An adjustable-rate mortgage is a mortgage loan where the interest rate changes over the term of the loan to reflect changes in an index interest rate.
Co-ops	“Cooperative housing” refers to apartment buildings that are jointly owned by a corporation made up of all its inhabitants. This is a popular arrangement in New York City.
Fixed-rate mortgage	A fixed-rate mortgage is a mortgage loan where the interest rate remains the same throughout the term of the loan.
FHA	The Federal Housing Administration is a governmental agency that helps prospective homeowners get loans by insuring lenders against losses. An “FHA loan” refers to a loan underwritten to FHA standards and insured by the FHA. You can learn more at fha.gov.
Hard pull	A "hard-pull" is when a lender requests a homeowner's credit report from a credit-reporting agency (such as Experian).
HELOAN	A home equity loan is a loan for a fixed amount that uses a portion of your home equity as collateral. A HELOAN is more like a traditional loan while a HELOC is more like a credit card.
HELOC	A home equity line of credit is a financial product that uses a portion of your home equity as collateral against a revolving line of credit. HELOCs have a minimum and maximum draw amount, meaning you have to take out a certain amount of cash from the credit line when you start, and can only take so much cash out of the revolving credit line at any point in time.
Loan estimate	A loan estimate is a document that summarizes all of the financial information associated with a prospective homeowner's mortgage application. Mortgage lenders must give a prospective homeowner a loan estimate after receiving a completed application.
VA	The Department of Veterans Affairs is a governmental agency charged with providing lifelong services to veterans of the armed forces. As part of that initiative, they guarantee mortgage loans to veteran homeowners that are underwritten to certain standards. You can learn more at va.gov.