To cancel your broker of record transfer request, log in to your Valon online account and navigate to the “Explore” page. From there, you’ll see an option to request cancellation.
If you submitted your transfer request while registering for your online Valon account, you must request cancellation within 7 business days of submission; if you submitted it from within your online account after registering, you have 2 business days to cancel. After this time, we won’t be able to cancel your transfer request because it will be with your insurance company for processing. However, you may be able to reverse the transfer by contacting your prior insurance agent or broker and working with them to submit a new broker of record transfer request form that names them as your broker of record.