If you had started an application with a guest account, but have an online account with Valon for an existing mortgage that you’d like to use to complete your application, you can merge the two and continue your application.
To do this:
- Log out of your current mortgage application (log out of your guest account) if you’re currently logged in
- Go back to valon.com/loans/apply and click "Continue my application"
- Click on “Apply with your Valon Mortgage account”
- Log in if prompted to do so
- You’ll be redirected to a merged application, where you can continue from where you left off
If you have any questions or trouble, don’t hesitate to contact one of our loan officers at 888-608-5534 (Monday–Friday, 11AM–9PM ET) or loans@valon.com, and we’ll be happy to help.